Disabled Facilities Palace Hotel Buxton
The Palace Hotel Buxton offers a range of features to assist disabled guests. We believe that it is very important that all of our staff are regularly trained in order to provide the very best customer service to all of our guests and all of their needs, and this includes accounting for physical disabilities.
Guests who require any specific services or have any specific needs should contact our team, and we can make sure that their requirements are met and that they enjoy their stay with us. We aim to deliver the very highest customer standards to all of our guests and exceed expectations in all service areas.
We work hard to make sure that we strike a balance between maintaining the architectural heritage of our hotel and providing a safe environment for all our guests and visitors. As part of that commitment we seek to ensure that:
- people with disabilities are treated no less favourably than other people
- reasonable adjustments are made where appropriate and possible, by way of sensitive and creative solutions that address barriers to access
We encourage our guests and visitors, whether they have disabilities or otherwise, to bring any accessibility issues at our hotels to our attention. We will always welcome their input and work to address their concerns, for their benefit and for the benefit of all future guests and visitors.