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      Disabled Information

      Please find outlined below information we hope will ensure you enjoy your visit to the Britannia Heathlands Hotel, regardless of whether your life is affected in some way by a
      Medical condition, disability, impairment or specific learning difficulty.

      Prior to you arrival

      1. Enquiries and reservations may be made by phone, email or fax.
      2. Directions to the hotel can be found on our website.
      3. On arrival at the hotel.

      Access to the Hotel can be gained from both the front entrance in Grove Road with a small car park and a ramp and the rear entrance off Gervis Road with a larger car park and a sloped floor.
      Both entrances are fitted with automatic doors.

      Reception Area

      1. The floor is tiled through out and is suitable for wheel chairs.
      2. Reception is all on one level. The registration card will be placed on a clipboard for ease of use.
      3. Reception may at your request complete the registration card on your behalf allowing you add your signature.

      Public Areas

      1. The corridors are well lit and carpeted through out and the first and second floors can be accessed by a lift suitable for wheelchairs.
      2. The Bar area is open plan and situated on the ground floor overlooking the garden.
      3. The Pavilion restaurant is situated on the ground floor opposite the bar and is open plan

      Toilets

      1. A disabled toilet is situated on the ground floor adjacent to the public areas
      2. Both public ladies and gents toilets are situated on the ground floor

      Fire Alarms

      The Fire alarm system is a bell in the public areas and the bedrooms.

      Restaurant

      1. The Pavilion Restaurant is open for breakfast and dinner is accessed on the ground floor.
      2. The Pavilion Restaurant offers a buffet self service for all meals. The restaurant staff will advise of the choices and serve you at the table if required.
      3. All areas are well lit
      4. There is ample moveable seating in the restaurant.

      Bar

      1. The bar is situated on the ground floor
      2. A bar lounge menu is available during bar opening times
      3. There is ample moveable seating in the bar
      4. The bar staff will advise of the choices and serve you at the table.

      Accommodation

      1. A limited number of accessible rooms are available on the 1st and 2nd floor and are accessible via the lift.
      2. One room on the ground floor is fitted with pull cord in the bedroom and bath room for emergency use. This room also has wheelchair access to the bathroom
      3. Many baths have rails and limited wash hand basins and toilets are at a lower level

      Conference and Banqueting Facilities

      Our main conference and banqueting rooms are on the ground floor, with wide access doors

      Click Here for Tourism Council Accessibility Chart

      Location
      The Heathlands Hotel Bournemouth
      Grove Road, Bournemouth
      BH1 3AY
      0871 222 0049
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