Best Rate Guarantee Claim

Britannia prides itself on offering the lowest rates for accommodation across the United Kingdom, whether it be for city-centre accommodation, countryside hotels or even seaside resorts. As such, we go out of our way to make sure our guests are always offered the best possible deal, regardless of location or length of stay.

The Britannia Best Price Promise is a hugely significant step toward ensuring precisely this. This online-only feature guarantees the lowest possible rate, on any hotel and room type, for guests whoc choose to book through our website. If after booking on our site, our guests find, within the next 24 hours, a lower rate for an identical reservation at the Britannia Hotel they have booked, we promise to match that rate. It could not be simpler: guests need only submit a claim form, so we can verify the rate, and then we will match it. Thanks to this simple and effortless process, guests booking directly with Britannia are one hundred percent guaranteed to benefit from the lowest rate possible on any reservation, regardless of type or length. The Best Price Promise truly is a testament to our commitment to customer service, and to delivering the best affordable accommodation in the UK.

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