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      Disabled Information

      Entry to building and Reception
      Designated Car parking spaces and level access to reception. Induction loop provided
      H2 V2 M3

      Bedrooms/ Bathrooms
      Accessible bedrooms available.
      H1 V1 M3

      Restaurants and Bars
      Restaurant and Bar and Entertainment venue accessible.
      H1 V1 M2

      Conference Rooms
      All conference rooms accessible
      H1 V1 M3

      Fire and Evacuation
      Staff to collect guests from rooms, guest assistance report at reception. Evacuation chairs available.
      H1 V1 M3

      Access Statement
      The hotel has a ramped front entrance, assistance bell at the front door. Public area access is on a level surface this includes all restaurants, bar and entertainment areas. Disabled toilet facilities are also fully accessible on the ground floor.

      The hotel has specifically adapted bedrooms on the ground floor which have full wet room facilities, lowered switches, alarm call to reception in both the bathroom and bedroom.

      The hotel also provides vibrating pillows for hearing impaired guests for emergency alarm.

      Prior to your arrival
      Enquiries and reservations may be made by phone, email or fax.
      Should you require a taxi to the hotel, Blackpool North train station is 0.5 miles for the hotel and Blackpool airport is 5 miles to the hotel. Black cabs are readily available which are suitable for wheelchairs.
      Directions to the hotel can be found on the website.

      On arrival at the hotel
      There is a lowered kerb at the side of the hotel.
      There are several disabled parking spaces almost immediately outside the hotel main entrance.
      The entrance is fitted with two sets of "swing" doors which lead into the Conservatory and Coastal Coffee Shop seating area.

      Reception Area
      The floor is carpeted through out and is suitable for wheelchairs.
      Reception is on one level. The registration card will be placed on a clipboard for ease of use.
      Reception may at your request complete the registration card on your behalf allowing you to add your signature.

      Public Areas
      Our corridors are well lit and carpeted throughout
      Tram side or roadside rooms do involve steps and requests should be made for internal or seaward facing rooms as the two lifts service all these rooms but are at the front of the hotel.
      The main hotel bar and both restaurants are level with reception as are our two small conference rooms.

      Toilets
      A disabled assessable toilet is on the ground floor adjacent to the bar and entertainment venue.

      Fire Alarms
      The fire alarm system is a siren which sounds throughout the hotel.
      Certain bedrooms including those suitable for wheelchair dependent guests have flashing lights. Vibrating pillows are available.

      Restaurants
      Our restaurants are situated on the ground floor level with reception and accessible for wheelchairs.
      The restaurant offers buffet style service for all meals.
      There is movable seating and tables in both restaurants

      Bar
      The bar and entertainment venue are situated on the ground floor, and the seating is movable.

      Accommodation
      A limited number of accessible rooms are available on ground of the hotel. They have full wet room facilities lowered facilities and alarm to reception in both bedroom and bathroom. The rooms are close to main public areas and can accommodate carers.

      Additional Information:
      Special diets can be catered for if notified in advance.

      We have tried to be as accurate as possible and have included as much detail as possible in our access statement; however we welcome your feedback to continuously improve on the information we provide. If you require further assistance, please call 01253 628321.

      Location
      Grand Metropole Hotel Blackpool
      Princess Parade, Promenade, Blackpool
      FY1 1RQ
      0871 222 0032
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