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      Disabled Information

      Entry to building and reception
      Lift access to ground floor, lift to all bedrooms.
      H1 V1 M2

      Bedrooms/Bathrooms
      Accessible Bedrooms & Bathrooms Available.
      H1 V1 M2

      Restaurants and Bars
      Restaurant & Bars all accessible and level access
      H1 V1 M3

      Fire and Evacuation procedures
      Staff detailed to collect disabled from room. Evacuation chairs available. Induction loop available.
      H1 V1 M2

      Access Statement
      Please find outlined below information we hope will ensure you enjoy your visit to the Britannia Grand Burstin, regardless of whether your life is affected in some way by a medical condition, disability, impairment or specific learning difficulty.

      Prior to your arrival
      • Enquiries and reservations may be made by phone or email.
      • Directions to the hotel can be found on our website.

      On arrival at the hotel
      • Pull in under hotel main entrance and inform reception if you require assistance

      Reception Area
      • The floor is carpeted throughout and is suitable for wheelchairs.
      • Reception is all on one level. The registration card will be placed on a clipboard for ease of use.
      • The reception desk is fitted with a hearing loop.

      Public areas
      • Our corridors are well lit and carpeted throughout.
      • Our residents bar, lounge bar is level access are carpeted
      • There are doors are magnetically held open for ease of access

      Toilets
      • A disabled toilet is situated on the ground floor
      • The fire alarm system has sirens in the public areas and flashing lights in the licensed areas. Assistance is given if evacuation is necessary.

      Restaurants and Bars
      • This is accessed directly from the ground floor and has level access

      Accommodation
      • A limited number of rooms are available witch will suit disabled needs better, please ask reservations
      • Although our bedrooms will accommodate a wheelchair it will only offer a limited use

      Additional information
      • Guide dogs are welcome
      • A small fridge is available at reception for the storage of medical items

      We have tried to be as accurate as possible and have included as much detail as we can in our Access Statement; however we welcome your feedback to continuously improve on the information we provided. If you require further assistance, please call 010303 257455.

      Location
      Grand Burstin Hotel Folkestone
      The Harbour, Folkestone
      CT20 1TX
      0871 222 0048