Entry to building and reception
Ramped access to side entrance. Lift access to all
floors.
H1 V1 M3
Bedrooms/Bathrooms
Accessible bedrooms and bathrooms available. (Rooms 31 & 159
are purpose build for disabled people)
H1 V1 M3
Restaurants and Bars
Ramped access to Jenny's restaurant, level access to bar.
Assistance offered with carvery.
H1 V1 M3
Conference Rooms
Access to ground floor conference rooms only.
H1 V1 M2
Fire and Evacuation procedures
Braille procedure available. Staff detailed to collect
disabled from room, evacuation chairs available.
H1 V1 M3
Click Here for Tourism Council Accessibility Chart
Access Statement
Please find outlined below information we hope will ensure you enjoy your visit to the Britannia Hotel, regardless of whether your life is affected in some way by a medical condition, disability, impairment or specific learning difficulty.
Prior to your arrival
• Enquiries and reservations may be made by phone or
email.
• Should you require a taxi to the hotel
from Southport Station (5 minute drive) or Liverpool
(40 minute drive), taxis are readily available which are suitable
for wheelchair users, if required.
• Directions to the hotel can be found on our
website.
On arrival at the hotel
• There is a ramp at the side of the main entrance for
all disabled guests.
• The Duty Manager is always on hand to help you with any
luggage or general enquiries
• In this bar there are no steps
• We do not have a valet car service
Reception Area
• The floor is carpeted throughout and is suitable for
wheelchair users.
• Reception is all on one level. The registration
card will be placed on a clipboard for ease of use.
• The reception desk is fitted with a hearing loop.
Public areas
• Our corridors are well lit and carpeted
throughout.
• Our residents bar is located off reception and
on the same level. This area is carpeted and
laminated.
• There are none magnetised doors, and do require you to
open them.
Toilets
• A disabled toilet is situated on the ground
floor.
• The fire alarm system has sirens in the public areas
and flashing lights in the licensed areas. Assistance is
given if evacuation is necessary.
Restaurants and Bars
• Cloisters Restaurant, which serves breakfast, lunch
and dinner is accessed by reception. Cloisters
Restaurant operates as a carvery self service area for all meals,
wheelchair users will be able to access this facility.
The Restaurant Supervisor can explain the choices available
and serve you at your table.
• Background music plays in the restaurant and bar
areas.
• All areas are well lit.
• There is ample seating in this restaurant.
Accommodation
• A limited number of rooms are available on the
ground floor which are accessed along the corridor.
• Five bathrooms are fitted with grab rails and pull
cords only. We have two purpose built rooms for Disabled Persons.
(Room numbers 31 & 159)
• Bedrooms generally have limited space for wheelchair
users. Our suites are more spacious but these have limited
door widths.
Conference & Banqueting Facilities
• Our main banqueting facility, the Ball room, has no
direct access from outside, which in turn has direct access to the
disabled toilet facility.
• All of our meeting rooms are located off reception with
direct access for wheelchair users. We have 3 meeting rooms
on level 1, and one room with no access.
• Our medium sized function room has full access from reception.
Additional Information
• Guide dogs are welcome.
• On request medication can be left in our kitchen
fridges overnight.
We have tried to be as accurate as possible and have included as
much detail as we can in our Access Statement, however we welcome
your feedback to continuously improve on the information we
provided. If you require further assistance, please call
01704 536688.