Hotels in Southport

Southport Hotels | Britannia Prince of Wales

Prince of Wales Hotel in Southport

Lord Street, Southport, PR8 1JS
Tel: 0871 222 0039 Fax: 0871 222 7719

The Britannia Prince of Wales Hotel

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Prince of Wales

Entry to building and reception

Ramped access to side entrance. Lift access to all floors. 
H1 V1 M3


Accessible bedrooms and bathrooms available. (Rooms 31 & 159 are purpose build for disabled people)
H1 V1 M3

Restaurants and Bars

Ramped access to Jenny's restaurant, level access to bar. Assistance offered with carvery.
H1 V1 M3

Conference Rooms

Access to ground floor conference rooms only.
H1 V1 M2

Fire and Evacuation procedures

Braille procedure available. Staff detailed to collect disabled from room, evacuation chairs available.
H1 V1 M3

Click Here for Tourism Council Accessibility Chart

Access Statement

Please find outlined below information we hope will ensure you enjoy your visit to the Britannia Hotel, regardless of whether your life is affected in some way by a medical condition, disability, impairment or specific learning difficulty.

Prior to your arrival

• Enquiries and reservations may be made by phone or email.
• Should you require a taxi to the hotel from Southport Station (5 minute drive) or Liverpool (40 minute drive), taxis are readily available which are suitable for wheelchair users, if required.
• Directions to the hotel can be found on our website.

On arrival at the hotel

• There is a ramp at the side of the main entrance for all disabled guests.
• The Duty Manager is always on hand to help you with any luggage or general enquiries
• In this bar there are no steps
• We do not have a valet car service

Reception Area

• The floor is carpeted throughout and is suitable for wheelchair users.
• Reception is all on one level.  The registration card will be placed on a clipboard for ease of use.
• The reception desk is fitted with a hearing loop.

Public areas

• Our corridors are well lit and carpeted throughout.
• Our residents bar is located off reception and on the same level.  This area is carpeted and laminated.
• There are none magnetised doors, and do require you to open them.


• A disabled toilet is situated on the ground floor.
• The fire alarm system has sirens in the public areas and flashing lights in the licensed areas.  Assistance is given if evacuation is necessary.

Restaurants and Bars

• Colonial Restaurant, which serves breakfast, lunch and dinner is accessed by reception.  Colonial  Restaurant operates as a carvery self service area for all meals, wheelchair users will be able to access this facility.  The Restaurant Supervisor can explain the choices available and serve you at your table.
• Background music plays in the restaurant and bar areas.
• All areas are well lit.
• There is ample seating in this restaurant.


• A limited number of rooms are available on the ground floor which are accessed along the corridor.
• Five bathrooms are fitted with grab rails and pull cords only. We have two purpose built rooms for Disabled Persons. (Room numbers 31 & 159)
• Bedrooms generally have limited space for wheelchair users.  Our suites are more spacious but these have limited door widths.

Conference & Banqueting Facilities

• Our main banqueting facility, the Ball room, has no direct access from outside, which in turn has direct access to the disabled toilet facility.
• All of our meeting rooms are located off reception with direct access for wheelchair users.  We have 3 meeting rooms on level 1, and one room with no access.

• Our medium sized function room has full access from reception.

Additional Information

• Guide dogs are welcome.
• On request medication can be left in our kitchen fridges overnight.

We have tried to be as accurate as possible and have included as much detail as we can in our Access Statement, however we welcome your feedback to continuously improve on the information we provided.  If you require further assistance, please call 01704 536688.