The Adelphi Hotel, Liverpool
"I just wanted to drop you a formal note to Thank you so much
for all your help in ensuring that our that our recent NUS services
convention and AGM 2010 was a success and also stress free for
Events Manager, NUS
"Obviously the event is vital to us as a manufacturing Company,
and from the letters we have received from our customers, the event
was a success as we had hoped it would be. Naturally we realise
that the support and co-operation of your staff was vital, and we
had that in abundance."
Marketing Communications Specialist, Johnston Sweepers
"Just wanted to drop you a line to say Thank You for all your
help last week. The Conference went very smoothly."
Event Manager, Liverpool John Moores University
"I am writing to thank you for your assistance in staging our
annual conference. The venue was perfect for holding a conference
for over 200 and we were impressed by the facilities and your
flexibility in meeting our requirements. I was also very pleased to
se that despite the large number of delegates that the catering for
our pre-conference dinner and conference lunch were delivered on
time and of good quality. This is something that can not always be
said with some of the more expensive conference centres we
have used in the past."
Chairman, National Pub Watch
Britannia Country House Hotel
"Thanks for all your help over the last couple of days - the
event went well and all of your staff were fantastic - you guys
really bent over backwards to ensure all went smoothly."
Marketing, NHS Supply Chain
"I am very pleased to report that following our conference
business has been very good. Please pass on a massive thank you to
the whole of your team at the Country House with a particular
mention for Sandra and Pete for all their hard work and effort they
put into this event. Once again many thanks for helping this to be
a very successful and enjoyable conference for all
Director, Dunwood Travel
"Many thanks for having us, everything was just perfect and your
staff most helpful."
"It was a pleasure doing business with the hotel, Nancy... I
have spoken to Larry and he was extremely happy with everything and
passes on his thanks to you and your staff... I will highly
recommend the hotel to my clients for future events. Once
again many thanks."
Europa Gatwick Hotel
"We have recently held a meeting at one of your hotel,
The Europa Gatwick and we were very impressed with the
level of service."
Managing Director, Zenith Online Solutions
"To all staff at the Europa, thank you for everything you
did for us and our guests at our wedding reception, you couldn't
have been more helpful."
Mr & Mrs Cox, Wedding Couple, 24/09/11
"I am writing to you to say a really big thank you for making
our wedding on the 5th June 2010 the most magical day
ever. Your staff on the day were amazing, they made all of our
family and friends feel really relaxed and they have all said they
did a really good job. I would also like to thank you for all
the help and advice on the lead up to our big day - you made
me feel really relaxed and I will be spreading the word how
amazing you all are. Thanks again."
Donna and Ed, Wedding Couple
"Just to let you know our evening went really well, everyone
enjoyed it and all said what great value for money it was. The food
was lovely, especially the soup. We will definitely return
another year, many thanks."
North Stafford Hotel
"I would like to take the opportunity to express sincere thanks
from the Construction Management Community to you and all the staff
there at the North Stafford Hotel. I have booked and run 19 similar
events over the last 9 years and I have never come across a team
who are so willing to please and pleasant. Everyone I encountered
from start to finish during the event was 100% professional and
everyone was willing to go the extra mile to make our event run
smoothly and successfully, I cannot commend your team highly
enough. I sincerely hope that I am able to put some more business
your way in the future. Many, many thanks Jane, your hard work and
flexibility is much appreciated."
Community Manager, Construction Management Community 2
"I want to thank you on behalf of BASW and our 14,000 members for the brilliant service you gave us on Friday. The conference went well and your team of positive staff contributed greatly to this success. A special thanks goes to Gregg who was extremely helpful and did not refuse any reasonable request. He worked so hard with patience and a smile, an asset to the Britannia chain I believe. I was particularly impressed when arriving at 8am to find you personally securing the vital disabled space outside, such an important function but one often overlooked. Thank you again and I am confident we will be approaching you to host events in the near future."
Sue Kent, Professional Officer, British Association of Social Work
"I just wanted to take this opportunity to say a really big 'Thank you' to you & all of your Team at the North Stafford Hotel for all of your support & help for our Small Steps Event on Thursday 14th Feb 2013, not only on the day but for being so accommodating in the weeks leading up to it. The success of our Event was due in no small way to the helpful staff, superb venue and fantastic lunch! The Ballroom really lends itself to a Conference & the break-out rooms are ideal & well-equipped for the variety of workshops we held. I certainly wouldn't hesitate to hold a similar conference at the North Stafford Hotel in the future and will highly recommend you to anyone else who is planning a similar event."
Heather Creasey, Personality Disorder Service PA
Britannia Hotel Nottingham
"I just wanted to drop you a little email to say thank you for
all your help with the conference, everything went to plan and the
feedback has been very positive."
Area Manager, Club 18-30
"I am writing to express my thanks and appreciation for the
arrangements made for our function last Saturday evening. The meal
was as ordered and served with diligence and competence by the
High chief Ranger, Foresters Friendly Society
"A small token of my apprecaiation for all your efforts in
making last Friday the best dinner for many years."
Norbreck Castle Hotel
"On behalf of the Algerines Association, I would like to Thank
you for all you did for us during our reunion hlef at your hotel.
Our members enjoyed our stay very much."
Secretary, Algerines Association
"Thank you so much for all the work and help you gave us
on arranging or wedding. The staff were exellent, helpful and
courteous. Food and venue wer superb."
Suzanne & Martin, Wedding Couple
Royal Court Hotel Coventry
"May I congratulate you for making my job as organiser of the
weekend so much easier than I have had at other locations.
The food and service on the weekend were second to none."
Airborne Engineers Association
"I would like to take this opportunity to say what a wonderful
team you have, All your staff are polite but I would
especially like to mention the restaurant team, sadly too many to
mention by name. During our stay the restaurant has been
particularly busy but no matter which staff member I spoke with
they were all very helpful. I commend you for your hard
Mr and Mrs Oates
"We have been delighted by the spacious room and the quality (and quantity) of the meals. We would have no hesitation in recommending this hotel to any of our friends and acquaintances, Thank you for a very pleasant stay"
Mr & Mrs Robinson
"I would like to say a big thank you to you and all your staff
who helped make the "Help for Heroes" charity function on July 22nd
a big success, I have had great feedback."
Help for Heroes
"I have just got back from a week in your hotel, along with 2 or
3 hundred other pensioners from Cornwall and I would like to say
how impressed I was"
"On behalf of the members who attended our recent reunion I would like to say thank you and all of the team at the Royal Court Hotel, it really was an excellent weekend. Dinner on Saturday night, once again, was excellent, I received several compliments for choosing the rack of lamb , and I took these on your behalf, but I would like to pass it on to your chef and her staff, who did a superb job for us, backed up by super service at the table, a big thank you"
Britannia Hotel Bolton
"On behalf of Bolton Wireless club, may I congratulate you on
your excellent conference facility for our regular meetings, and
training sessions held throughout the year. A big thanks also to
the Management and staff, for their professionalism in all our
dealings. We would certainly recommend these facilities at the
Britannia Bolton to others, and we do look forward to a continued
relationship in the coming year."
Secretary, Bolton Wireless Club
"The Rotary Club ofBoltonDaybreak was formed almost 20 years
ago. We meet at 7-30am every Wednesday morning. Our original
venue was a town centre hotel inBolton. When this hotel closed we
needed to find a suitable alternative venue that could meet our
requirements. We looked at all the main hotels and decided on the
Britannia Hotel as our preferred choice.The hotel provides us with
an excellent breakfast with a full choice of cooked or continental.
The staff are helpful and friendly and have given us a very warm
welcome. The venue provides real value for money. Access is
easy and with ample car parking. The Club are very satisfied with
the Hotel and look forward to a long association with the
Rotary Club of Bolton Daybreak
Britannia Hotel Leeds Bradford Airport
"I would like to say a very big thank you to you and all your
staff for allowing us the use of the Conference Centre on
Friday. As usual the service provided was way beyond
expectation; nothing was too much trouble for all the staff working
on the night."
Charity Ladies Pamper Evening
"Thank you so much for your help and support with our Charity
Spring Ball. We had a wonderful evening and that could not
have happened without your continued presence and understanding of
our tight schedule throughout the evening. The food was
PTA, West End Primary School
"On behalf of the President and Members, also our Guests from
all parts of Yorkshire I should like to thank you most sincerely
for all your help with our 77th Anniversary Charter Luncheon.
Please convey our thanks to everyone involved. The room looked
beautiful and I thank everyone for the attention to detail of my
Secretary, The Inner Wheel Club of Leeds
"I just wanted to say a big "Thank You" for all your work and
support for our Conference. It was much appreciated by all
The Tiny Signers Project
"WOW !!! We had a great (but very tiring) time, all of the
staff and delegates commented on the quality of service and
food. If I get my way we will definitely be coming
back. Thanks for a great few days to all the staff."
Bosworth Hall Hotel
"Thank you for your help with this years BIGGER event. It was a
brilliant 48 hours and you helped make it a special time for our
delegates. The whole weekend was a success."
Britannia Hotel Newcastle
"Everything was great. We would have no hesitation in
using your services again."
"My colleagues were very happy with the service they received at
the Britannia and thank you for your help in accommodating our
JOJO Maman Bebe
"Excellent room and service - many thanks."
Director, Ethical Partnership
"We had a successful meeting on Thursday. The room was ideal,
had all the facilities we needed and the room service was
excellent. Sue looked after us very well. I will use the Britannia
"As organiser of the above reunion I would like to add my
sincere thanks to those of Chris Welland, for the fabulous service
and facilities offered by the hotel. In particular the help
received from Natalie Darrell and Kathryn Oliver, for their
friendly support over the months leading up to the event, making
the organisation run as smoothly as it did."
HMS LLANDAFF Reunion Week End
Britannia Hotel Stockport
"On the 21st may 2011 me and my now husband had our wedding at
this hotel & it was a day we will never forget. From the very
start the staff were very friendly and couldn't do enough for us,
the food was beautiful at the sit down meal and the evening buffet
was excellent. We want to say a very big thank you to thersa who
organised the whole day, nothing was to much trouble for her and
she made the day so perfect this lady is an asset to this hotel.All
our wedding guests have said what a wonderful day it was & we
intend to celebrate our anniversary here next year. We both wish we
could do it all over again.So a big thank you to all the staff at
"Thanks for all the help you and Theresa have given to
PNFS. Tell your boss that I and my fellow officers think that
everyone, at the Britannia, is giving us a great service. Just what
we expect from a good hotel. We have two more meetings planned (and
in your diary) this year. We will need to plan next year's dates
with you soon."
Chairman of Society
Britannia Hotel Wigan
"Dealing with Britannia Wigan is a joy, the team are
professional and fun to work with. The room at Britannia
Wigan is perfect for comedy, I can see it becoming one of my
favourite places to gig"
Bryan, Owner Of The Ha Ha Club.
"Just wanted to say Alison, also how very grateful the
teams and I are from Jamie Oliver's company for all the attention
to detail you and your team each give to all of our
meetings. We've been coming now for almost 3 years
with this new business (7 years with my previous business
too!) to the Britannia Standish Hotel and every time is just
fabulous! The meeting rooms are always exactly how I
want them with tea/coffee facilites, water, pens and paper on the
tables and nothing is ever too much trouble! When we
hold our large meetings there for 100+, from the wonderful
receptionists to Adam and the rest of
the team, they're always on hand with everything we could
possible need and even help us carry products in, set the room and
tables up and ensure every need is met. Everything we
do there is ALWAYS brilliant value for money, the food is excellent
and the service is absolutely sterling (and always with a
smile too)! Thanks so much for everything, it really
is truly appreciated."
Tonia Powell, Jamie at Home
"I would highly recommend Britannia Hotel
Standish. The location is ideal only 400 yards from the M6. The
conference facilities are excellent and the staff are very
friendly and professional. The price is very reasonable and
the food is great. If you need accommodation for your guests then
the rates are second to none in the Wigan area."
Phil Smith, BSkyB
"The team at Britannia offer a friendly warm
environment to conduct my monthly business
meetings You consistently provide a
high standard of service ensuring all our business needs are
The lunches served at the Britannia are excellent and always cater for any special dietary requirements
The conference rooms are bright, spacious, clean and provide a great ambience for learning
The setting and location is perfect just off the M6 with ample parking
You are always keen for feedback to ensure you are delivering the best possible service
The rates are fantastic with free wi fi and excellent tea and coffee facilities"
Nicola Hornsey, CPM UK Ltd
"Just a note to say how well
last Saturday evening went. All
the arrangements that were made
were without hitch and the evening was
enjoyed by all. Success
like this does not come
automatically or without
considerable planning. Both Audrey
and I recognise that
the evening was the
success that it was only
because of the
meticulous planning under taken by
yourselves and the directions
that you gave to your
staff on the night.
The evening was only
the success that it
was because of you."
Eric & Audrey France
"From the initial viewing, booking, preparation and actual
wedding day, both Ben and I were so impressed with how welcoming
and helpful every staff member has been. Our wedding ceremony and
reception was absolutely perfect from start to finish and that is
solely down to the professionalism and dedication of your staff.
The layout of the rooms, the wedding breakfast, the waiters, the
reception, the buffet and the bar staff are all an absolute credit
to you and we all had such a fantastic time. We have had such
wonderful comments of just how lovely our wedding day/night was and
for that we thank you whole heartedly and we couldn't have wished
for anghing else."
Mr & Mrs Watkinson
Grand Hotel Scarborough
"As Chair person of a current convention held at The Grand hotel, Scarborough I would like to thank the Management and staff for continuingly meeting and surpassing our requirements year after year."
"The convention has around 300 attendees who rebook at the end of every convention, as they are very satisfied with the room and the helpfulness of all staff at any level."
"I have used other hotels within The Britannia group, and the
level of commitment at all the hotels has been very pleasing and
constructive, nothing ever seems too muchf or them, which is why we
continue using The Grand Hotel, Scarborough."
Mr P Goaden
"We would like to thank the obliging management and staff for all their hard work and help, enabling us to hold successful craft and gift fairs at the Grand Hotel Scarbrough."
Craft & Gift Organisers
Royal Hotel Scarborough
"Thank you very much for a wonderful weekend at our conference
that we held at your hotel from 13th-15th April 2012. The service
we received from the staff was excellent and very professional. We
would like to pass on personal thanks to yourself, David the
General manager and Steven who looked after us on Friday night. Our
compliments also go to the chef for the fantastic assortment of
meals that were on offer and we have to say taht everyone was very
impressed at the choice and the quality. We would not hesitate to
use your hotel again. Once again Becki, thank you very much."
Brian Nelson, General Secretary, National Association of Councillors
"I just wanted to drop you a quick line to thank you for a
wonderful evening. Thank you for accomodating us for our Local Hero
Awards once again this year. Please pass on my thanks to all your
staff who went out of their way to make sure that everything went
smoothly. I couldn't have wished for better service. Dinner
was lovely and everyone who attended had a thoroughly enjoyable
Chris Sigsworth, Yorkshire Coast Radio
"I would just like to take this time on behalf of the committee
and Scarborough Ladies Luncheon Club to say a big thank you to your
self, Becky and staff plus not forgetting Craig. Everything has
been great, food, service and hospitality from you all and we hope
it will continue for 2012/13. We have a very happy club."
Luncheon Secretary, Scarborough Ladies Luncheon Club
"On behalf of Scarborough & District Older People's Forum, I
would like to thank you and all the staff at the Royal Hotel for a
lovely Christmas Lunch on 14th Dec. The meal was superb, the
service was excellent and the setting was beautiful. This made a
lovely Christmasy atmosphere for all our members. We hope to see
you again soon."
Audry, Scarborough & District Older People's Forum
"Any last minute requests were dealt with efficiently and
quickly by yourself and Becky, and the waiting on staff did their
job brilliantly during the evening. We had lots of positive
comments on the quality of the food, so please thank Chef and his
team for all their effort. We have had much positive feedback from
the guests who stayed over that night, and it's a credit to you and
your to maintain the high standards."
Nick Vermont, Regional CEO, McCain Foods (GB) Ltd
Britannia Hotel Coventry
"On behalf of the members of our long service association
please accept my appreciation for the effort that you and your
staff put in on our behalf on Friday evening. The room
was very welcoming & the meal excellent, this together with the
pleasant manner in which the meal was served, made for a memorable
David Chandler, Coventry Electricity LSA
"Thank you and your staff for your help and support
on our reunion weekend. I didnt receive any bad comments from our
members . Your own input was excellent and ,because i dont
know all the names, i can mention , Paul, Andy, Raba and the
young lady in the bar. It was noticable that there is a very good
team spirit and when a request was made,either by a customer or
senior staff, it was acted on straight away. Well done
"Thank you and all your team at The Britannia Hotel for making the Annual General Meeting which our Society held at your establishment such a successful day. I have had numerous phone calls and e-mails from Society members expressing how much they had enjoyed the event and especially the buffet lunch. All our requirements were met in full anf the service offered by all at the Hotel was excellent."
Daresbury Park Hotel, Warrington
"I am writing to express my appreciation of the excellent
services afforded by the hotel and your staff in relation to the
Inquest. What made everything run like clockwork was the superb
attitude of the staff. Jacquie and Maxine were particularly helpful
and earned the admiration and thanks of the advocates, jury, myself
and my Inquest Officer. Finally, I was impressed with the quiet
efficiency that pervaded the proceedings with never a
NL Rheinberg, HM Coroner for Cheshire