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The Adelphi Hotel, Liverpool

"I just wanted to drop you a formal note to Thank you so much for all your help in ensuring that our that our recent NUS services convention and AGM 2010 was a success and also stress free for myself."
Events Manager, NUS

"Obviously the event is vital to us as a manufacturing Company, and from the letters we have received from our customers, the event was a success as we had hoped it would be. Naturally we realise that the support and co-operation of your staff was vital, and we had that in abundance."
Marketing Communications Specialist, Johnston Sweepers

"Just wanted to drop you a line to say Thank You for all your help last week. The Conference went very smoothly."
Event Manager, Liverpool John Moores University

"I am writing to thank you for your assistance in staging our annual conference. The venue was perfect for holding a conference for over 200 and we were impressed by the facilities  and your flexibility in meeting our requirements. I was also very pleased to se that despite the large number of delegates that the catering for our pre-conference dinner and conference lunch were delivered on time and of good quality. This is something that can not always be said with some of the  more expensive conference centres we have used in the past."
Chairman, National Pub Watch

 

Britannia Country House Hotel

"Thanks for all your help over the last couple of days - the event went well and all of your staff were fantastic - you guys really bent over backwards to ensure all went smoothly."
Marketing, NHS Supply Chain

"I am very pleased to report that following our conference business has been very good. Please pass on a massive thank you to the whole of your team at the Country House with a particular mention for Sandra and Pete for all their hard work and effort they put into this event. Once again many thanks for helping this to be a very successful and enjoyable conference for all concerned."
Director, Dunwood Travel

"Many thanks for having us, everything was just perfect and your staff most helpful."
Penn Solutions

"It was a pleasure doing business with the hotel, Nancy... I have spoken to Larry and he was extremely happy with everything and passes on his thanks to you and your staff... I will highly recommend the hotel to my clients for future events. Once again many thanks."
Kevin Byrne 

 

Europa Gatwick Hotel

"We have recently held a meeting at one of your hotel, The Europa Gatwick and we were very impressed with the level of service."
Managing Director, Zenith Online Solutions

"To all staff at the Europa,  thank you for everything you did for us and our guests at our wedding reception, you couldn't have been more helpful."
Mr & Mrs Cox, Wedding Couple, 24/09/11

"I am writing to you to say a really big thank you for making our wedding on the 5th June 2010 the most magical day ever. Your staff on the day were amazing, they made all of our family and friends feel really relaxed and they have all said they did a really good job.  I would also like to thank you for all the help and advice on the lead up to our big day - you made me feel really relaxed and I will be spreading the word how amazing you all are. Thanks again."
Donna and Ed, Wedding Couple

"Just to let you know our evening went really well, everyone enjoyed it and all said what great value for money it was. The food was lovely, especially the soup. We will definitely return another year, many thanks."
Debbie, 11/12/2009

 

North Stafford Hotel

"I would like to take the opportunity to express sincere thanks from the Construction Management Community to you and all the staff there at the North Stafford Hotel. I have booked and run 19 similar events over the last 9 years and I have never come across a team who are so willing to please and pleasant. Everyone I encountered from start to finish during the event was 100% professional and everyone was willing to go the extra mile to make our event run smoothly and successfully, I cannot commend your team highly enough. I sincerely hope that I am able to put some more business your way in the future. Many, many thanks Jane, your hard work and flexibility is much appreciated."
Community Manager, Construction Management Community 2

"I want to thank you on behalf of BASW and our 14,000 members for the brilliant service you gave us on Friday. The conference went well and your team of positive staff contributed greatly to this success. A special thanks goes to Gregg who was extremely helpful and did not refuse any reasonable request. He worked so hard with patience and a smile, an asset to the Britannia chain I believe. I was particularly impressed when arriving at 8am to find you personally securing the vital disabled space outside, such an important function but one often overlooked. Thank you again and I am confident we will be approaching you to host events in the near future."

Sue Kent, Professional Officer, British Association of Social Work

"I just wanted to take this opportunity to say a really big 'Thank you' to you & all of your Team at the North Stafford Hotel for all of your support & help for our Small Steps Event on Thursday 14th Feb 2013, not only on the day but for being so accommodating in the weeks leading up to it. The success of our Event was due in no small way to the helpful staff, superb venue and fantastic lunch! The Ballroom really lends itself to a Conference & the break-out rooms are ideal & well-equipped for the variety of workshops we held. I certainly wouldn't hesitate to hold a similar conference at the North Stafford Hotel in the future and will highly recommend you to anyone else who is planning a similar event."

Heather Creasey,  Personality Disorder Service PA 

 

Britannia Hotel Nottingham

"I just wanted to drop you a little email to say thank you for all your help with the conference, everything went to plan and the feedback has been very positive."
Area Manager, Club 18-30

"I am writing to express my thanks and appreciation for the arrangements made for our function last Saturday evening. The meal was as ordered and served with diligence and competence by the waiting staff."
High chief Ranger, Foresters Friendly Society

"A small token of my apprecaiation for all your efforts in making last Friday the best dinner for many years."
Society dinner

 

Norbreck Castle Hotel

"On behalf of the Algerines Association, I would like to Thank you for all you did for us during our reunion hlef at your hotel. Our members enjoyed our stay very much."
Secretary, Algerines Association

"Thank you so much for all the work and help  you gave us on arranging or wedding. The staff were exellent, helpful and courteous. Food and venue wer superb."
Suzanne & Martin, Wedding Couple

 

Royal Court Hotel Coventry

"May I congratulate you for making my job as organiser of the weekend so much easier than I have had at other locations.  The food and service on the weekend were second to none."
Airborne Engineers Association

"I would like to take this opportunity to say what a wonderful team you have,  All your staff are polite but I would especially like to mention the restaurant team, sadly too many to mention by name. During our stay the restaurant has been particularly busy but no matter which staff member I spoke with they were all very helpful.  I commend you for your hard working team."
Mr and Mrs Oates
 
"We have been delighted by the spacious room and the quality (and quantity) of the meals.  We would have no hesitation in recommending this hotel to any of our friends and acquaintances, Thank you for a very pleasant stay"
Mr & Mrs Robinson

"I would like to say a big thank you to you and all your staff who helped make the "Help for Heroes" charity function on July 22nd a big success, I have had great feedback."
Help for Heroes

"I have just got back from a week in your hotel, along with 2 or 3 hundred other pensioners from Cornwall and I would like to say how impressed I was"
IOW
 
"On behalf of the members who attended our recent reunion I would like to say thank you and all of the team at the Royal Court Hotel, it really was an excellent weekend. Dinner on Saturday night, once again, was excellent, I received several compliments for choosing the rack of lamb , and I took these on your behalf, but I would like to pass it on to your chef and her staff, who did a superb job for us, backed up by super service at the table, a big thank you"
Fly Navy

 

Britannia Hotel Bolton

"On behalf of Bolton Wireless club, may I congratulate you on your excellent conference facility for our regular meetings, and training sessions held throughout the year. A big thanks also to the Management and staff, for their professionalism in all our dealings. We would certainly recommend these facilities at the Britannia Bolton to others, and we do look forward to a continued relationship in the coming year."
Secretary, Bolton Wireless Club

"The Rotary Club ofBoltonDaybreak was formed almost 20 years ago. We meet at 7-30am every Wednesday morning.  Our original venue was a town centre hotel inBolton. When this hotel closed we needed to find a suitable alternative venue that could meet our requirements. We looked at all the main hotels and decided on the Britannia Hotel as our preferred choice.The hotel provides us with an excellent breakfast with a full choice of cooked or continental. The staff are helpful and friendly and have given us a very warm welcome. The venue provides real value for money.  Access is easy and with ample car parking. The Club are very satisfied with the Hotel and look forward to a long association with the Britannia."
Rotary Club of Bolton Daybreak

 

Britannia Hotel Leeds Bradford Airport

"I would like to say a very big thank you to you and all your staff for allowing us the use of the Conference Centre on Friday.  As usual the service provided was way beyond expectation; nothing was too much trouble for all the staff working on the night."
Charity Ladies Pamper Evening

"Thank you so much for your help and support with our Charity Spring Ball.  We had a wonderful evening and that could not have happened without your continued presence and understanding of our tight schedule throughout the evening.  The food was wonderful !!"
PTA, West End Primary School

"On behalf of the President and Members, also our Guests from all parts of Yorkshire I should like to thank you most sincerely for all your help with our 77th Anniversary Charter Luncheon.  Please convey our thanks to everyone involved. The room looked beautiful and I thank everyone for the attention to detail of my many requests."
Secretary, The Inner Wheel Club of Leeds

"I just wanted to say a big "Thank You" for all your work and support for our Conference.  It was much appreciated by all our delegates."
The Tiny Signers Project

"WOW !!!  We had a great (but very tiring) time, all of the staff and delegates commented on the quality of service and food.  If I get my way we will definitely be coming back.  Thanks for a great few days to all the staff."
NUS Event

 

Bosworth Hall Hotel

"Thank you for your help with this years BIGGER event. It was a brilliant 48 hours and you helped make it a special time for our delegates. The whole weekend was a success."
Editor, BMM

 

Britannia Hotel Newcastle

"Everything was great.  We would have no hesitation in using your services again."
CN Group

"My colleagues were very happy with the service they received at the Britannia and thank you for your help in accommodating our interviews."
JOJO Maman Bebe

"Excellent room and service - many thanks."
Director, Ethical Partnership

"We had a successful meeting on Thursday. The room was ideal, had all the facilities we needed and the room service was excellent. Sue looked after us very well. I will use the Britannia Hotel again."
Owlethall

"As organiser of the above reunion I would like to add my sincere thanks to those of Chris Welland, for the fabulous service and facilities offered by the hotel.  In particular the help received from Natalie Darrell and Kathryn Oliver, for their friendly support over the months leading up to the event, making the organisation run as smoothly as it did."
HMS LLANDAFF Reunion Week End

 

Britannia Hotel Stockport

"On the 21st may 2011 me and my now husband had our wedding at this hotel & it was a day we will never forget. From the very start the staff were very friendly and couldn't do enough for us, the food was beautiful at the sit down meal and the evening buffet was excellent. We want to say a very big thank you to thersa who organised the whole day, nothing was to much trouble for her and she made the day so perfect this lady is an asset to this hotel.All our wedding guests have said what a wonderful day it was & we intend to celebrate our anniversary here next year. We both wish we could do it all over again.So a big thank you to all the staff at the Britannia."
Wedding Couple

"Thanks for all the help you and Theresa have given to PNFS. Tell your boss that I and my fellow officers think that everyone, at the Britannia, is giving us a great service. Just what we expect from a good hotel. We have two more meetings planned (and in your diary) this year. We will need to plan next year's dates with you soon."
Chairman of Society

 

Britannia Hotel Wigan

"Dealing with Britannia Wigan is a joy, the team are professional and fun to work with.  The room at Britannia Wigan is perfect for comedy, I can see it becoming one of my favourite places to gig"
Bryan, Owner Of The Ha Ha Club.

"Just wanted to say Alison, also how very grateful the teams and I are from Jamie Oliver's company for all the attention to detail you and your team each give to all of our meetings. We've been coming now for almost 3 years with this new business (7 years with my previous business too!) to the Britannia Standish Hotel and every time is just fabulous! The meeting rooms are always exactly how I want them with tea/coffee facilites, water, pens and paper on the tables and nothing is ever too much trouble! When we hold our large meetings there for 100+, from the wonderful receptionists to Adam and the rest of the team, they're always on hand with everything we could possible need and even help us carry products in, set the room and tables up and ensure every need is met. Everything we do there is ALWAYS brilliant value for money, the food is excellent and the service is absolutely sterling (and always with a smile too)! Thanks so much for everything, it really is truly appreciated."
Tonia Powell, Jamie at Home

"I would highly recommend Britannia Hotel Standish. The location is ideal only 400 yards from the M6. The conference facilities are excellent and the staff are  very friendly and  professional. The price is very reasonable and the food is great. If you need accommodation for your guests then the rates are second to none in the Wigan area."
Phil Smith, BSkyB

"The team at Britannia offer a friendly warm environment to conduct my monthly business meetings  You consistently provide a high standard of service ensuring all our business needs are accommodated
The lunches served at the Britannia are excellent and always cater for any special dietary requirements 
The conference rooms are bright, spacious, clean and provide a great ambience for learning
The setting and location is perfect just off the M6 with ample parking
You are always keen for feedback to ensure you are delivering the best possible service
The rates are fantastic with free wi fi and excellent tea and coffee facilities"
Nicola Hornsey, CPM UK Ltd

"Just a note to say how well last Saturday evening went. All the arrangements that were made were without hitch and the evening was enjoyed by all. Success like this does not come automatically or without considerable planning. Both Audrey and I recognise that the evening was the success that it was only because of the meticulous planning under taken by yourselves and the directions that you gave to your staff on the night. The evening was only the success that it was because of you."
Eric & Audrey France

"From the initial viewing, booking, preparation and actual wedding day, both Ben and I were so impressed with how welcoming and helpful every staff member has been. Our wedding ceremony and reception was absolutely perfect from start to finish and that is solely down to the professionalism and dedication of your staff. The layout of the rooms, the wedding breakfast, the waiters, the reception, the buffet and the bar staff are all an absolute credit to you and we all had such a fantastic time. We have had such wonderful comments of just how lovely our wedding day/night was and for that we thank you whole heartedly and we couldn't have wished for anghing else."
Mr & Mrs Watkinson 


Grand Hotel Scarborough

"As Chair person of a current convention held at The Grand hotel, Scarborough I would like to thank the Management and staff for continuingly meeting and surpassing our requirements year after year."

"The convention has around 300 attendees who rebook at the end of every convention, as they are very satisfied with the room and the helpfulness of all staff at any level."

"I have used other hotels within The Britannia group, and the level of commitment at all the hotels has been very pleasing and constructive, nothing ever seems too muchf or them, which is why we continue using The Grand Hotel, Scarborough."
Mr P Goaden

 

"We would like to thank the obliging management and staff for all their hard work and help, enabling us to hold successful craft and gift fairs at the Grand Hotel Scarbrough."

Craft & Gift Organisers


Royal Hotel Scarborough

"Thank you very much for a wonderful weekend at our conference that we held at your hotel from 13th-15th April 2012. The service we received from the staff was excellent and very professional. We would like to pass on personal thanks to yourself, David the General manager and Steven who looked after us on Friday night. Our compliments also go to the chef for the fantastic assortment of meals that were on offer and we have to say taht everyone was very impressed at the choice and the quality. We would not hesitate to use your hotel again. Once again Becki, thank you very much."
Brian Nelson, General Secretary, National Association of Councillors 

"I just wanted to drop you a quick line to thank you for a wonderful evening. Thank you for accomodating us for our Local Hero Awards once again this year. Please pass on my thanks to all your staff who went out of their way to make sure that everything went smoothly. I couldn't have wished for better service.  Dinner was lovely and everyone who attended had a thoroughly enjoyable evening."
Chris Sigsworth, Yorkshire Coast Radio

"I would just like to take this time on behalf of the committee and Scarborough Ladies Luncheon Club to say a big thank you to your self, Becky and staff plus not forgetting Craig. Everything has been great, food, service and hospitality from you all and we hope it will continue for 2012/13. We have a very happy club."
Luncheon Secretary, Scarborough Ladies Luncheon Club

"On behalf of Scarborough & District Older People's Forum, I would like to thank you and all the staff at the Royal Hotel for a lovely Christmas Lunch on 14th Dec. The meal was superb, the service was excellent and the setting was beautiful. This made a lovely Christmasy atmosphere for all our members. We hope to see you again soon."
Audry, Scarborough & District Older People's Forum

"Any last minute requests were dealt with efficiently and quickly by yourself and Becky, and the waiting on staff did their job brilliantly during the evening. We had lots of positive comments on the quality of the food, so please thank Chef and his team for all their effort. We have had much positive feedback from the guests who stayed over that night, and it's a credit to you and your to maintain the high standards."
Nick Vermont, Regional CEO, McCain Foods (GB) Ltd 

 

Britannia Hotel Coventry

"On behalf of the members of our long service association please accept my appreciation for the effort that you and your staff put in on our behalf on Friday evening.  The room was very welcoming & the meal excellent, this together with the pleasant manner in which the meal was served, made for a memorable evening."
David Chandler, Coventry Electricity LSA

"Thank you and your staff for your help and support on our reunion weekend. I didnt receive any bad comments from our members .  Your own input was excellent and ,because i dont know all the names, i can mention , Paul, Andy, Raba and the young lady in the bar. It was noticable that there is a very good team spirit and when a request was made,either by a customer or senior staff, it was acted on straight away.  Well done Coventry."
Cliff Pell 

"Thank you and all your team at The Britannia Hotel for making the Annual General Meeting which our Society held at your establishment such a successful day.  I have had numerous phone calls and e-mails from Society members expressing how much they had enjoyed the event and especially the buffet lunch.  All our requirements were met in full anf the service offered by all at the Hotel was excellent."

 

Daresbury Park Hotel, Warrington

"I am writing to express my appreciation of the excellent services afforded by the hotel and your staff in relation to the Inquest. What made everything run like clockwork was the superb attitude of the staff. Jacquie and Maxine were particularly helpful and earned the admiration and thanks of the advocates, jury, myself and my Inquest Officer. Finally, I was impressed with the quiet efficiency that pervaded the proceedings with never a falter."
NL Rheinberg, HM Coroner for Cheshire

 

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