BRITANNIA HOTELS: PRIVACY POLICY

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Security

Our online hotel booking system is secure and all credit card information will be encrypted.

When customers click on a 'Prices & Booking' tab on any of the hotels to check availability or to make a hotel booking, they will see a padlock appear in the bottom left hand of the browser window which pops up. Depending on the customer's computer set up, they may also see a box which appears on they're screen alerting them that they will be viewing pages over a secure connection.

If a customer clicks on the padlock on the hotel booking page which pops up, they will see the details of the Security Certificate for the booking system.

Privacy

To protect customer's privacy, Britannia Hotels employ Secure Sockets Layer (SSL) technology, which encrypts information before it is sent over the Internet.  Any information provided during the booking process is protected by this encryption. Personal information collected during the booking process will not be shared with any third party.

Any data we collect from a form the customer submits to our site, this will not be shared with third parties.

We would like to keep customer's informed of our latest news and special offers and may send these electronically. When registering for marketing emails we will collect some mandatory information including: Title, First Name, Last Name and your Email Address. The customer may also be asked to provide other information regarding they're subscription preferences. We will also collect data when they make a booking on our website.

Our marketing emails will include details of our latest offers and may be personalised based on the data we collect about the customer.

All information we collect will be stored on secure servers. No information we collect will be shared with 3rd party companies.

To unsubscribe from receiving future email marketing activities, the customer would need to click the unsubscribe link which is located at the bottom of each email. 

Cookies

Cookies, also known as browser or tracking cookies, are small files stored on a computer that are used to differentiate the customer from other users accessing the site.

First party Cookies
First party cookies are those that are issued by the website that the customer is visiting and they can only be accessed by that website.

Third Party Cookies
Third party cookies are those that are issued by a website other than the one the customer is visiting and they are readable by websites other than the one the customer is visiting. These cookies are commonly used for remarketing purposes.

Britannia Hotels make use of both first party cookies and cookies from carefully selected third parties, primarily for analytical, tracking and remarketing purposes. The cookies that we use are anonymous in that they contain no personally identifiable information. Please see the table below for a detailed breakdown of all the cookies used by Britannia Hotels.

By using our website, the customer consents to receive cookies from Britannia Hotelsand carefully selected third parties.  Should the customer wish, they can set they're browser not to accept cookies, however this can prevent certain websites from functioning correctly. If you would like to learn more about cookies, please visit www.allaboutcookies.org.

Cookie Source Name Type Description
.britanniahotels.com
1st Party
Coming soon
Google AdWords Conversion
1st Party
AdWords is Google's main advertising product. AdWords offers pay-per-click (PPC) advertising, cost-per-thousand (CPM) advertising, and site-targeted advertising for text, banner, and rich-media ads. The AdWords program includes local, national, and international distribution. Google's text advertisements are short, consisting of one headline and two additional text lines. Image ads can be one of several different Interactive Advertising Bureau (IAB) standard sizes.
Google Analytics
1st Party
Google Analytics is a free service offered by Google that generates detailed statistics about visitors to a Web site for marketers. Google Analytics makes it possible to track users across search engines, email campaigns and display advertising giving advertisers the opportunity to optimize campaigns on multiple platforms.
Criteo
3rd Party
Criteo "tags" visitors with anonymous browser cookies. Users tagged by Criteo are given an anonymous identifier. At no point does Criteo collect personal data, such as your name or address.  The browser cookies track the products viewed by the visitor and pages visited of britanniahotels.com, for whom Criteo is delivering ads.

Persistent cookies are used to run their technology as they enable Criteo to track and target the interests of our users to enhance the experience on our website. Persistent cookies remain on your hard drive for an extended period of time.

Criteo's partners' advertisements are displayed on many websites: publishers. These publishers may also place cookies in your browser. These cookies are there so that the publishers recognise that Criteo has a personalized advertisement available for your browser.

Opt out
If you do not want to receive ads displayed by Criteo, you can disable the display of Criteo ads  here, under the User Choices section.
Session
1st Party
Coming soon
www.britanniahotels.com
1st Party
Coming soon
Communicator Corp
3rd Party
Communicator Corp is a global enterprise email management company. They provide technical email solutions as well as strategy and expertise for email communications.

Contact Us

Britannia Hotels Ltd, Halecroft, 253 Hale Road, Hale, Altrincham, Cheshire, WA15 8RE
Telephone: 0161 923 0302 Email: affiliates@britanniahotels.com

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